PRIVACY
POLICY

GearDreamsLab Diecast Malaysia ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit geardreamslab.com. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We only collect information you voluntarily provide to us. This includes:

• —Contact form submissions — your name, email address, and message content when you reach out to us
• —Usage data — anonymous information such as browser type, device type, pages visited, and time spent on the site, collected via standard web analytics tools

We do not require you to create an account and do not collect payment information.

2. How We Use Your Information

Information you provide is used solely for:

• —Responding to your enquiries and messages
• —Improving the content and performance of our website
• —Understanding how visitors interact with our collection showcase

We do not use your data for advertising, profiling, or automated decision-making.

3. Cookies

Our website may use essential cookies to ensure basic functionality. We do not use tracking cookies, advertising cookies, or third-party cookies for profiling purposes. You can disable cookies through your browser settings at any time, though this may affect some features of the site.

4. Sharing of Information

We do not sell, rent, trade, or share your personal information with any third parties, except in the following limited circumstances:

• —When required to comply with applicable Malaysian law or legal process
• —To protect the rights, safety, or property of GearDreamsLab or others
• —With trusted service providers who assist in operating our website, under strict confidentiality agreements

5. Data Retention

We retain contact form submissions only as long as necessary to respond to your enquiry. Anonymous usage data may be retained for up to 12 months for analytics purposes. You may request deletion of your data at any time by contacting us.

6. Third-Party Links

Our website may contain links to external websites such as social media platforms or diecast brand pages. We are not responsible for the privacy practices of those third-party sites. We encourage you to review their privacy policies before providing any personal information.

7. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal information to us, please contact us immediately and we will promptly delete it.

8. Data Security

We take reasonable technical and organisational measures to protect your information from unauthorised access, disclosure, or loss. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Your Rights

You have the right to:

• —Request access to the personal data we hold about you
• —Request correction or deletion of your personal data
• —Withdraw consent to our use of your data at any time

To exercise any of these rights, please contact us using the details below.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected by an updated date at the top of this page. Continued use of the website after changes are posted constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at: